Shipping & Returns
At MMED-STORE our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the country, ensuring that we provide the very highest levels of responsiveness to you at all times.
Standard shipping 2-4 days excl weekends and public holidays (*Main city Centers)
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and the courier process the orders, which takes an additional 2–4 days.
Once an order is placed & paid, we package & hand it over to the courier company as quickly as possible. Although we aim for overnight delivery, we cannot guarantee it as its subject to available route slots.
Shipping is charged at a flat rate of R85 for all deliveries within the borders of South Africa
Orders over R2000 qualify for free shipping (South Africa only). In order to ensure the long term viability of this offer, when the weight or volumetric weight of a parcel is too great to be shipped via the overnight option we reserve the right to choose a more economical shipping method (Air freight/ Road Freight)
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
We currently do not ship outside of South Africa. If you are an international customer, please contact our support directly.
Unfortunately there are times when the courier has delays which are out of our control, we cannot be held responsible for this but we will make every effort to get the issue sorted and have your parcel delivered in the soonest time possible.